World-Class service, training, and support to assist your business needs.
Direct Response Technologies offers a full array of services and support for all of our software platforms. Simply put, if we build it we support every aspect of it 100%. We have two main service areas of the company, our Consulting Service Group which engages with customers to facilitate customizations, training, and full-service consultation for our software products as well as our Customer Service Group that is on hand to facilitate customer questions and ensure customer satisfaction. Each of these groups are dedicated resources for our customers’ needs and we encourage all customers to engage their expertise.
Consulting Service Group
Let our team of qualified consultants provide value to your business with working knowledge of online marketing. Collectively our team has tremendous exposure to varying engagements. Please review the following list of services and learn more about our full-service capabilities.
Our Customer Service group is a team of proficient and experienced personnel. Each team member has undergone rigorous training on the applications they manage. In addition to assisting customers with technical question, the team is responsible for customer satisfaction initiatives as well as product knowledge base articles.
Technical Problem Resolution
Customer Satisfaction Initiative & Surveys
Knowledge Base Articles and Support
Current News
Februrary 21, 2008 Direct Response to Particpate at Affiliate Summit 2008 West
December 14, 2007 Digital River Wins Emerging Corporate Growth Award
November 21, 2007 Digital River Signs E-Commerce Agreement with BenQ